Bat Casino Terms and Conditions — Everything you need to know

Bat Casino (referred to hereinafter as "the Platform" or "we") is an online gaming and betting service operated for users in Bangladesh. These Terms & Conditions ("Terms") constitute a legally binding agreement between Bat Casino and all of its registered members.

By using the platform, you confirm that you have read, understood, and agreed to abide by these Terms. If you do not agree with any part of these Terms, please refrain from using Bat Casino.

• These terms are provided in Bengali; however, the English version shall prevail for purposes of legal interpretation.
• Bat Casino reserves the right to update these Terms & Conditions at any time. Users will be notified before any changes take effect.
• Our Privacy Policy and Responsible Gaming Policy apply alongside these Terms and Conditions.
• This platform is operated for entertainment purposes only. Participation in any game is entirely at your own discretion.

Opening an account at Bat Casino requires meeting certain conditions. Completing the registration process means you agree to abide by all of the terms below.

• You must be 18 years of age or older to register. A national ID card or passport may be requested for age verification.
• Only one account per person is allowed. If multiple accounts are found belonging to the same individual, all accounts will be closed and any funds held may be forfeited.
• All information provided at registration must be truthful, accurate, and complete. Providing false information will result in account termination.
• You are responsible for keeping your account username and password confidential. You are liable for any misuse of your account.
• Transferring or selling your account to another person is strictly prohibited.
• Withdrawals above a certain limit will not be processed until KYC (Know Your Customer) verification has been completed.

Bat Casino supports deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT).

• The minimum deposit amount is ৳50 BDT and the maximum single deposit is ৳50,000 BDT.
• Deposits are typically credited to your account instantly. If there is a delay due to technical issues, please notify the support team.
• There are no additional charges for deposits; however, your payment service provider may apply their own fees.
• Bat Casino reserves the right to place transactions on hold if suspicious activity or potential money laundering is detected.
• Deposits from third-party payment accounts are not permitted. The payment account and the Bat Casino account must belong to the same person.

Withdrawing winnings is subject to specific rules. Bat Casino aims to process withdrawals as quickly as possible, typically within 15 to 30 minutes.

• The minimum withdrawal amount is ৳200 BDT. The maximum amount per single withdrawal is ৳1,00,000 BDT.
• Withdrawals can only be processed to the same payment method used for the original deposit.
• Withdrawals exceeding ৳10,000 BDT will not be processed until KYC verification is complete.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be put on hold in cases of suspected activity until the investigation is concluded.
• Processing may be delayed on bank holidays or due to technical issues.

Bat Casino offers a range of bonuses and promotions — including welcome bonuses, deposit matches, cashback, free spins, and referral bonuses. Each bonus is subject to its own terms and conditions.

• Please read the specific bonus terms carefully before claiming any bonus. Objections raised after accepting a bonus without reading the terms will not be entertained.
• Attempting to withdraw bonus funds before meeting the wagering requirements will result in the bonus being voided.
• Attempting to claim bonuses using multiple accounts or false information will be considered "bonus abuse".
• Bat Casino reserves the right to modify, suspend, or cancel any bonus or promotion at any time.
• To qualify for the referral bonus, the referred person must successfully register and meet the minimum deposit requirement.

All games on Bat Casino are operated to international standards. Game outcomes are determined by RNG (Random Number Generator) technology, ensuring they are fully fair and verifiable.

• Each game has its own rules, which can be viewed before launching the game. Players are encouraged to read the rules before getting started.
• If a game is interrupted due to a technical issue, bat casino will review the situation and provide an appropriate resolution.
• Once a live bet has been confirmed, it cannot be changed or cancelled.
• Bat Casino reserves the right to change odds in Sports Betting. The odds at the time a bet is confirmed are final.
• Any winnings obtained by exploiting a software glitch or bug in a game will be voided.

Certain activities are strictly prohibited on Bat Casino. Violations may result in account termination and legal action where applicable.

• Using automated bots, scripts, or any software to play games is strictly prohibited.
• Using the platform for money laundering or to conceal the source of illegal funds.
• Creating multiple accounts to take advantage of bonuses or promotions.
• Attempting to collude with other users to manipulate game outcomes.
• Unauthorized attempts to access the platform's systems or security infrastructure.
• Using another person's account or sharing your account credentials with others.

Bat Casino believes gaming should be a source of entertainment — not addiction or financial harm. That is why responsible gaming is our top priority.

• Users can set their own daily, weekly, or monthly deposit limits at any time.
• The self-exclusion feature allows you to temporarily suspend your account for a set period of time.
• Cooling-Off Period: Take a break from gaming for anywhere between 24 hours and 6 months.
• If signs of gaming addiction are detected, Bat Casino may suspend the account and offer appropriate assistance.

For more details, visit our Responsible Gaming Visit the page.

Bat Casino takes the protection of your personal data seriously. Full details on how we collect, use, and safeguard your information are available in our separate Privacy Policy.

• Information provided at registration will be used solely for account management and compliance with legal obligations.
• Your personal information will not be shared with any third parties without your consent, except where required by law.
• All data is secured with 256-bit SSL encryption.
• You may request to update or delete your information at any time.

For more details, visit our Privacy Policy Read.

Bat Casino reserves the right to suspend or permanently close an account without prior notice in the following circumstances.

• Violation of any provision of these Terms and Conditions.
• Providing false or misleading information.
• If there is suspicion of fraudulent activity, bonus abuse, or money laundering.
• If an account has been inactive for an extended period (more than 12 months).
• By order of a court or regulatory authority.

Users may also request account closure at any time. Any pending eligible withdrawals must be processed before the account is closed.

Bat Casino always aims to resolve disputes amicably with users. If an issue arises, please contact our customer support team in the first instance.

• An initial response will be provided within 7 business days of a complaint being submitted.
• Complex cases may take up to 30 business days to resolve.
• In disputes relating to game outcomes, RNG logs and server records shall serve as the definitive evidence.
• If you are not satisfied with Bat Casino's decision, you have the option to appeal through a neutral third party.
• Bat Casino's decision shall be final and binding in all disputes, unless overturned through a legal process.

Bat Casino reserves the right to modify, amend, or update these Terms and Conditions at any time as needed. The following process will be followed when changes are made.

• For significant changes, users will be notified via email or platform notification at least 7 days before the changes take effect.
• Continued use of the platform after any changes take effect will be deemed acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.
• The date of the most recent update will always be displayed on this page.

For more information about these Terms and Conditions or if you have any questions, please reach out to our FAQ Page or contact our support team directly.